The Fairmont Vancouver Airport was named winner of Skytrax’s Best Airport Hotel in North America at the 2015 World Airport Awards held March 11 in Paris, France. The hotel category is in its fifth year and Fairmont Vancouver Airport has held first place four of the five years.
Widely referred to as the Passenger’s Choice Awards they are the most prestigious accolades for the airport industry. Travellers from over 160 countries take part in the annual survey that is based on 12.85 million questionnaires over a nine-month period and covers 410 airports around the world. The Airport Hotel Awards consider overall hotel experience, access from the airport to the hotel, warmth and friendliness of hotel staff, cleanliness, in-room amenities, fitness and spa facilities, quality of food and restaurant service, and value for money.
“We are thrilled to be recognized for this honour which is the result of our amazing team of colleagues,” said Ken Flores, general manager of The Fairmont Vancouver Airport. “They have proudly created an exceptional service culture, and every one of them contributes to making the hotel stay a memorable part of the travel experience for our guests.”
From the time it opened, the 392-room hotel re-defined airport accommodation. Located in the airport and just 90 steps from the US Departures Level, the guestrooms are fully soundproofed, beautifully appointed and have floor to ceiling views of the airport runways, ocean and mountains. The “Quiet Zone” has day use rooms for travellers on layovers, and guests can check in and print their boarding pass in the hotel lobby. Runway vistas along with award-winning Pacific Northwest cuisine are featured in [email protected] restaurant and Jetside Bar, and the hotel also boasts a full service day spa and health club, complete with indoor mechanized lap pool; and state-of-the-art meeting facilities with over 8,800 square feet of space, and round the clock room service. More information can be found online at www.fairmont.com/vancouverairport.
The Vancouver International Airport also garnered Best Airport in North America for the sixth consecutive year.